COVID-19 Updates and Safety Information
We are so excited to start seeing our amazing patients again! As we begin to open up appointment times, we wanted to let you know how appointments will be structured for the foreseeable future. Our safety for you and our team is #1 and with the new protocols in place, we know we can continue to provide the service you have grown to love at Erin N. Macko DDS Family Dental Care.
New Appointment Process
Our confirmation procedure has not changed. Please confirm your appointment via phone or email up to 1 week prior to your scheduled appointment.
Please arrive to your appointment on time or only 5 minutes early. We only want two patients in the waiting room at one time and are scheduling accordingly for this. No guests can accompany patients (parents/guardians can accompany minors). Please ask your loved ones or transportation to remain at home or in their cars. If you need assistance entering the building please call ahead to 302-368-7463.
Please wear your mask. If you do not have one we can provide one for you. Please use the hand sanitizer provided promptly upon entering.
You will be met in the waiting room where your temperature will be taken and your questionnaire reviewed.
A team member will escort you to your room. Our team will be wearing full personal protective equipment including facemask, gloves, lab coats, goggles or shields for everyone’s protection.
Due to the additional layers of Personal Protective Equipment (PPE) we are wearing, your room will be cooler. Please dress accordingly.
Other Safety Measures
Only the appointed patient will be taken into the treatment room.
In an effort to maintain a cleaner waiting room, no reading material, water bottles, or children’s toys will be available.
Your dedicated treatment room will be sanitized and prepared with CDC approved disinfectants and we always use one of the most advanced autoclave sterilization systems for handpieces and instruments.
We will provide hand sanitizer for your use.
We will allow for more time between appointments, which may mean fewer available appointment times.
EnviroKlenz Air Purifiers with UV lights. These high-efficiency medical-grade HEPA filters remove 99.97% of all aerosols containing virus particles which are sufficient for removing the SARS-CoV-2 virus which causes the Covid-19 disease.
We Appreciate You
Thank you so much for your patience and understanding during this time. We appreciate your flexibility and feedback as we move forward together. As we receive guidance from the CDC and ADA we will alert you to any changes in our procedures. As always, if you have any questions please give us a call.